The Ritz Carlton Experience - Club Lounge Assistant Ritz-Carlton Employee Review

5.0
Jan 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Great teamwork, pride, upholding brand standard, leads by setting examples for other companies to follow, open communication, great opportunities for growth, amazing benefits

Cons

Transferring to other properties seemed more difficult than it needed to be, and trying to find the balance between work and personal life was always hard because it was like the Ritz Carlton was your life even after you'd clock out for work

Explore other reviews about Ritz-Carlton

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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