If the Ritz were a person Sarasota would be the armpit. - Loss Prevention Ritz-Carlton Employee Review

1.0
Nov 2, 2017
Recommend
CEO approval
Business Outlook

Pros

pay and benefits are okay. Vacation time is good IF you get it. Since the time you earn is "un-vested" , if you leave in the year your earning it you don't get paid for it.

Cons

about everything else. Run by immature narcissists. Don't count on any time to yourself, the Supervisor I had was contently calling or texting me on my day off, volunteering me for OT without seeing if I could even work, changing my shift and days off without caring if I had plans and without asking. HE , however, you could never reach on his day off and contently volunteered for additional shifts, then deciding at the last minute he didn't want to work, sticking someone else with his shifts. The Director would constantly cover up his mistakes and refuse to take any action against him. Talks a good game with culture and values while having none.

Explore other reviews about Ritz-Carlton

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- good environment - good service charge

Cons

they change managers so quick

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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