Great locations, beautiful properties but not so much for management. - SPA Ritz-Carlton Employee Review

2.0
Dec 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Made it through the recession because of wealthy people. Business groups fell off but are now coming back. Good environment esthetically to work in. Hours are very good, can practically choose which days and times to work.

Cons

Management, Management, MANAGEMENT!!! Need I say more. They need training on how NOT to treat people badly, how not to PLAY favorites, how to COMMUNICATE CLEARLY AND PRECISELY. Communication is horrible between team members and other departments. Lots of secrets and withholding of information. LOts of gossip. The worst personality always get promoted based on the persons ability to LIE, CHEAT, AND SLEEP HIS/HER way to the top. Pay could be a lot better.

Explore other reviews about Ritz-Carlton

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful coworkers, great experience, learned so many skills

Cons

Upper management as well as Human Resources

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