Slaves serving ladies and gentlemen. - Guest Services Ritz-Carlton Employee Review

1.0
Aug 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Looks great on resume if you are in hospitality industry or customer service. Great tips if you are working hourly tip jobs.

Cons

No diversity (prefers caucasians) If you're good looking or pretty you got the job. Intelligence or degree does not matter as long as you look good and have good body. Poor.. I mean really poor management. Managers don't do anything but check female employees out and verbally harrase them. No work and personal life balance (married to your job) Scheduling sucks real bad. Have done back to back for a week. No support from management. Favortism Only promotes the people they hang at the bar with. Management and male employees degrade female employees and disrespects them. Guest treats associates like slaves. Does not live by the "credo" card.

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful coworkers, great experience, learned so many skills

Cons

Upper management as well as Human Resources

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