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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      Very demanding career - SPA Supervisor - Group Sales Manager Ritz-Carlton Employee Review

      4.0
      May 22, 2021
      Spa supervisor - group sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is very prestigious. They provide competitive wages and excellent benefits like paid vacation (if you can get approved), tuition reimbursement, 401(k) profit sharing, and opportunities to relocate to many destinations around the world within the brand. Everyone is expected to maintain and exceed brand standards with guests and each other. They took very good care of employees in Maui during the pandemic providing them with medical coverage during furloughs.

      Cons

      Very demanding and high pressure, many blackout dates for vacations

      Explore other reviews about Ritz-Carlton

      5.0
      May 28, 2026
      Guest service expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great pay - Fun environment - Free meals

      Cons

      - Lots of walking - Can get hot

      1.0
      Apr 15, 2026
      Security officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hotel Benefits would convenient at times

      Cons

      Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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      Ritz-Carlton reviewsRitz-Carlton SPA Supervisor - Group Sales Manager reviewsRitz-Carlton review