Expected more from the Ritz Carlton company - Anonymous employee Ritz-Carlton Employee Review

2.0
Jan 18, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great benefits (health,vision,employee discounts) -Empowerment to immediately resolve guest issues

Cons

- Terrible hours, does not allow for work/life balance. - Compensation is low compared to competing hotels but expectations are still extremely high. - Culture and values are a facade and not lived up to. - Management not up to par. - Uniforms not up to par (I have seen multiple issues with sizes, tears, quality or even just not enough uniforms to go around.) -The company loves to talk about growth and improvement but is actually very difficult to move or achieve your goals for growth. - Company claims they care about their employees but its all about the numbers. - Employee dining is almost unbearable.

Explore other reviews about Ritz-Carlton

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful coworkers, great experience, learned so many skills

Cons

Upper management as well as Human Resources

See reviews by: Helpful|Rating|Date|All