Pros
The relationships built with guests are one in a million. They will remember you
Cons
Nepotism, ego and moldy walls equal RC Coconut Grove. You’re selling a subpar product to luxury consumers. The ownership is really fiscally frugal. Because of this, the hotel management is being blocked on either end, whether it be by ownership or Marriott corporate to not keep up their hard product standard. In return, the front line labor receives the backlash from luxury consumers who are used to a standard behind the RC brand name. It’s not fair and causes a toxic workplace for frontline employees. Nor is it fair to any of the internal hires who know better from other Marriott properties. How would you let a sexual predator become a Rooms Exec? No thorough vetting. Just grabbing who they can to ride out another high season.