User Researcher - User Experience Researcher SAP Employee Review

4.0
Aug 22, 2017
Recommend
CEO approval
Business Outlook

Pros

creative people, fun work environment, great campus, flat organization, Fellowships offer the opportunity to try out other positions or other locations, good pay, free food, good work-life balance, design thinking

Cons

still very hierarchical decision-making; hasn't integrated acquired companies well; poor products; not customer or user-centered (though trying)

Explore other reviews about SAP

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work, learn and contribute.

Cons

Nothing major. Growth is slow

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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