Great company for career and multicultural experiences - Service Account Manager SAP Employee Review

5.0
Sep 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice people, great atmosphere, no routine, many opportunities to learn and develop skills and career

Cons

Lack of leadership and Industry knowledge. Market unit disconnected to global strategy

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SAP Response
8y
Thank you for taking the time to review. It's always nice to read the reviews from employees who have been with us as long as you have. We are love seeing the pros and the cons. The pros help validate that SAP is a great place to work and the cons help to make us better. We'll take your advice and forward it in the right direction.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, full of opportunities to learn and support.

Cons

Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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