Pros
SAP North America's benefits are slightly above average for a company of its size. They have pretty standard dental, medical, vision, 401k, parental leave, and PTO. One perk is unlimited sick days. Their employee equity plan has relatively no strings attached. The one downside is that they partner with an obscure company out of the UK. Customer service is poor, and their investor portal has a lackluster UI. The people are nice, and everyone is well-adjusted to remote work. They don't mind kids or dogs in the background of virtual meetings. A perk (at least for me) is that SAP does not require video during virtual meetings. There's sort of an unspoken rule not to use video. I personally enjoy it. I can dress comfortably, and I'm not distracted about how I look on camera. North American leadership is very community minded. When tragedy strikes, they respond. They've created relief programs for natural disaster victims. After George Floyd was killed, they hosted multiple All Hands sessions and diversity education sessions. They testified in front of Congress. Even now that Black Lives Matter isn't making headlines, they continue to promote minority causes and small businesses. They are not afraid to "get political." One of SAP's core values is inclusion, and North American leadership works hard to foster that. SAP in principle is a progressive, equal opportunity employer. For example, they had training about non-binary individuals before it became "mainstream." They also have an Autism at Work program. It's very possible that you'll work with people who are all over the world. It can be very rewarding (and something to brag about). The North American offices are LEED certified, which means they pass stringent environmental standards.
Cons
Right now, the SAP I love looks very different. From my perspective, global leadership's attitude has been essentially, "Shut up and do what I say." They don't understand or care about how our internal processes work. They've forced us to roll out solutions that aren't ready for customers, or solutions that customers don't even want. In order to meet their deadlines, we have to implement complex manual workarounds to get the job halfway finished. To be fair to current global leadership, SAP's processes were complicated before. Unfortunately, selling has always been the primary goal. We have a poor track record of actually delivering quality service. But the current pressures we're facing are making things worse. Add all of the COVID complications, and now you have a place that really isn't fun to work. Though SAP's pledge of inclusion is admirable, it is not always practiced. Hiring practices can be elitist. To be frank, leadership is primarily white men and high caste Indian men. Our current Board is all white, mostly German, and only has one woman (there will be two when 2021 starts). Our first female Co-CEO—a loyal, beloved member of SAP—"parted ways" with the company less than a year after she was appointed. Overall, I am disappointed in the current state of the company. I think it has potential to be a great company, but not with the current people in charge. If you want to make the company a better place to work, then please join us. If you're just looking for a job, I recommend looking elsewhere.