Disappointing experience, all top talent is leaving - Account Executive SAP Employee Review

2.0
Jul 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Huge customer base, that is about it.

Cons

Products are perceived in the market as old technology with bad user experience. Constant change in leadership (top and middle management); terrible culture; although they are trying to attract young talent they continue to fail to deliver on talent-development programs; rampant nepotism; lack of accountability, too many "legacy" employees with high salaries who are not bought into the idea of bringing new talent onboard and most importantly, keeping it!

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, full of opportunities to learn and support.

Cons

Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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