Pros
Good vacation time (for the United States), positive culture.
Cons
Very low salaries, extremely high workload, dismal healthcare benefits, out of touch upper management, etc. Hard work is not rewarded. In fact, it is punished with more responsibilities without an increase in pay. Salaries in support are very low and they do not reward hard work. They will never raise salaries significantly, even if you change departments. Do not plan to stay for more than 2 years, it will not be worth it. Do not expect to make much more than you are offered when you first join. The management speaks all the time about how wonderful they are, meanwhile they implement policies that do not help the hardworking employees to be better at their jobs or excel in their careers.