Disappointing - Account Executive Salesforce Employee Review

1.0
Jun 21, 2019
Recommend
CEO approval
Business Outlook

Pros

It looks good on a resume

Cons

- Management can be awful and unregulated. Discrimination occurs and they say it wasn’t intentional so it’s okay - Keep your head down and mouth shut. Aim to fly under the radar, and stay middle of the pack. If you over perform you may be punished just as much if not worse than if you under perform - overworked and underpaid. Do not expect work life balance. - Claim they pay hourly including overtime, but management often caps hour submission at a certain level. Therefore, don’t expect to get paid for all the hours you actually work. - don’t anticipate management to help or coach you - culture seems very dependent on your location, rely on culture reviews accordingly. - Big push for monthly quotas, yet told by tenure employees almost 60% of business done in the last quarter. Set expectations wisely.

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Salesforce Response
6y
Thank you for bringing your concerns to our attention. What you've described is very concerning and not the type of behaviour that is encouraged or tolerated at Salesforce. Employees can and should report any behaviour that is misaligned to our values to their Employee Success Business Partner (ESBP) or anonymously through our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Further, our policies are very clear that all hours worked must be logged — these policies are strictly enforced. If you are being encouraged to work hours that you aren't logging, or having logged hours reduced, please reach out to your ESBP as soon as possible. If you don't know who your Employee Success Business Partner is, please log an urgent ticket in Concierge.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing workplace culture Great benefits Great career growth pathways Favorite job of my entire career Great leadership

Cons

None. You work hard but it’s so worth it.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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