Probably the worst experience in my 20 years of working - Sr. Director Technical Program Management Salesforce Employee Review

1.0
Oct 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The compensation and benefits are great.

Cons

- We are told that trust is one of their corporate goals. That was not my experience! The amount of back stabbing at the leadership level where HR had to get involved was min blowing! This also cascaded down to the teams - During my first career conversation with my manager. He spent 25 minutes of a 30 minute mtg talking about how good he is. - My manager doubled my work load over night without asking if I had extra capacity. I set expectations that balls could drop due to being over allocated to which he said let’s see how it goes. Balls were dropped and I got dinged for it in my performance review!! - Senior exec’s played favorites and changed their minds daily and didn't care how this impacted the team - No team moral or fun was had!! - I was told that we are encourage to find new roles if the one you are in wasn’t a good fit. I did that and my manager wouldn’t let me leave…. I hate to say all the above in a public forum but whilst I was there I didn’t feel as if I had a voice and worried if I did express my concerns I would have been fired…

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5.0
Jun 11, 2026
Recommend
CEO approval
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Pros

Pay, flexibility, benefits, advancement, development

Cons

Must remain in role for 12 month + for promotion opportunities.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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