Overall, overworked beyond any sort of comprehension. - Seniors Claims Representative Sentry Employee Review

2.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

The good thing is that they match 6% of the 401k. All typical benefits, health, dental, additional life insurance if needed. Vacation is 2 weeks, and 4 "floating holidays" to be used 2 every 6 months.

Cons

Absolutely UNREALISTIC work load. It's a shame. Managers in the auto department are overworked, and that translates down hill to their teams. On the workers comp side, there is one really good manager, and a good associate director, but if you're in the unit of one of the other two managers, who show up late, leave early, and keep piling up the work to those people who they know who can "handle" the work load, be warned. The pay was increased a couple of years ago, but it is still way below average. The bonus this year was bogus. It's truly a shame because the employees are loyal. There is no work life balance.

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
2w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Cons

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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Sentry Response
3d
Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further. Mike Livermoore, AVP Personal Lines Claims
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