Toxic team - Beauty Advisor Sephora Employee Review

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Tight knitted culture once u blend in and adjusted well. Great to learn and experience a luxury retail in fast paced environment. Clear career progression path ie. Can recognise great talents. A great company culture actually if followed it right. But since it is in malaysia plus in outstation, they all have their own culture already in retail.

Cons

Really hard to progress to the next role if u are outstation ( not klang valley based). Toxic and negative environment. Supervisors and managers are very supportive at times, its the senior BA’s that mostly are bad. Inconsistent commission scheme.

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5.0
May 13, 2026
Recommend
CEO approval
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Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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