Sephora was a good experience, but not the job for me. - Color Consultant Sephora Employee Review

4.0
Dec 15, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great brand training -Good Pay -Gratis -Nice cast (most of the time) -Fun environment

Cons

-Terrible scheduling; forget about requesting a day off. Also, your availability means nothing. -Send home employees if its slow, but while its early. Which means that once the afternoon hits there are not enough cast. -No consistency. One minute they want you to follow survey feedback and check in with clients when they seem to need help, next minute they're yelling at you to tackle the only 3 people in the store ( who you just walked away from) again. -Too much focus on the actual survey than helping clients.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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