Workplace not for everyone - Anonymous employee Sephora Employee Review

2.0
Nov 14, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Super innovative company Strong growth, continues to win year after year Dynamic company that encourages risk taking Very generous bonus which makes up for lower than anticipated base salary Great benefits - including 4 weeks for vacation and unlimited sick days

Cons

For a company that generates in billions in sales, operates like a start up Company only invest in client interfacing but back office systems are sub par Communication is poor within team as well as cross functionally Highly emotional environment based on FEAR where leaders feel beaten down which has trickling effect Very political environment and finger pointing (despite corporate values of "respect for all") For newbies coming into the company, will face tremendous culture shock, this workplace is not for everyone - must have very thick skin or be able to duke it out

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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