Fun? Yes. Sephora does not care about you though. - Beauty Advisor Sephora Employee Review

1.0
May 7, 2014
Recommend
CEO approval
Business Outlook

Pros

yes there are little incentives such as free cosmetics and samples and even brand training. Pay as well. However, this is simply enacted to distract you and hide something lurking beneath the surface. Which brings me to my next point.

Cons

There is no such thing as job security. Jobs are kept sadly as a result of favoritism and not hard work as they try to state in the initial interviews. The whole call center is NOT beauty certified- don't let anyone fool you. They do not care when they fire you and they will not give you even a weeks notice. The first time they let me go it was Christmas Eve, the next time my birthday after receiving the day off from the manager weeks in advance. Going above and beyond will not help you in this job. Most of the permanent staff is incompetent, the team leads are cliquey as well as a majority of the staff. If you need a temporary job then go for it but be aware, even though the floor managers smile at you, they will and can be easily heartless!

Explore other reviews about Sephora

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Management was nice, people I worked with were nice, fast pased enviroment.

Cons

Hard to request off at times and a lot of demmand.

3.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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