Manager - Retail Store Manager Sephora Employee Review

3.0
Aug 13, 2015
Recommend
CEO approval
Business Outlook

Pros

The company is very innovative with technology and has strong values of the client comes first. Salaried managers wages are competive. Cast gratis is amazing!

Cons

Hourly manager wages are not competive and it is hard to find good people. Sephora used to attract the best candidates for makeup artists and now those artists don't think of working at Sephora. Our clients feel they can return anything!

Explore other reviews about Sephora

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked at two different locations in different cities. Both locations have WONDERFUL management, they are always super understanding. They lead with integrity and passion for beauty. Gratis is always a plus! But being apart of a team that has your back and truly wants to see you thrive makes all the difference!

Cons

I really don't have any cons for Sephora. They have poured into me the same way I've poured into the clients that come into the store. My only wish would be that Flex employees also receive gratis because they too need training products in order to recommend brands to clients.

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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