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ServiceMax

Acquired by PTC

Is this your company?

Not greener on the other side - Anonymous employee ServiceMax Employee Review

5.0
May 16, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team spirit, excellent collaboration across teams, people are passionate about doing the right thing for the customer and drive an honest sales process. Genuine people who care. It's much tougher in other organisation than people believe before they leave. Sometimes you appreciate the good things you had only after you're gone.

Cons

It can be tough through all the changes and ups and downs, but a good journey to be part of to learn along the way from people who have done this before and been successful.

Explore other reviews about ServiceMax

5.0
Jan 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best people, creative projects, great atmosphere. Everyone wants you to succeed.

Cons

None I can think of.

2.0
Feb 29, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Fully paid medical benefits *Free catered lunch every Thursday *Impressive new Headquarters (also a con...see below) *Talented and educated coworkers *Good work/family balance *Still have utmost respect for C-level exec team

Cons

*New qualified leads are far and few between. Pretty much 100% cold call outbound *New office space lacks proper work stations to set employees up for success...long tables with low glass inserts feels like a call center. *Pay scale seems to be way off for industry standards and experience *Unreasonable quarterly/annual goals combined with excessive threats for not reaching them. Feel micro managed by reports. *Emphasis on exceeding unreasonable quotas to achieve poor accelerators (completely dangling the carrot that will always be right outside of reach) *Excessive mandatory basic trainings that are poorly executed combined with TONS of busy work and certifications that never seem to even be looked at or used once completed *Leadership and decisions between divisions that were once aligned are completely out of whack *Culture now seems to lack positive energy and spiraling out of control fast. Collaboration and innovative thinking feels frowned upon, but leadership touts the the exact opposite. Actions speak louder than words!

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