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ServiceMax

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ServiceMax

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ServiceMax Reviews

Updated Nov 28, 2022

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Found 197 of over 202 reviews
3.8
68% Recommend to a Friend
ServiceMax Chief Executive Officer Neil Barua
89% Approve of CEO

Found 197 of over 202 reviews

3.8
68%
Recommend to a Friend
89%
Approve of CEO
ServiceMax Chief Executive Officer Neil Barua
Neil Barua
77 Ratings

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1y

a 

Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 3 years

    Great company to work for, strong leadership team, employee growth opportunities, and great benefits.

    Sep 28, 2022 - Private 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong support of DE&I, employee-oriented, and customer-driven

    Cons

    can't think of any right now.

    Continue reading
    2 people found this review helpful
  2. 1.0
    Current Employee, less than 1 year

    Stay away from the toxic and negative culture

    Nov 2, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fair pay, flexible schedule, decent benefits

    Cons

    - employees who have served for long duration think and act they are privileged and it’s okay to undermine/be-little new resources - unprofessionalism - negative and toxic environment (one specific department) - non trusting behavior and attitude towards new hires - unfair treatment towards new hires - HR especially is pretty useless - you can’t count on management to even solve one small problem and don’t even bother going to HR.. they won’t do anything for you.

    Continue reading
    Be the first to find this review helpful
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  4. 3.0
    Current Employee

    Not good not great

    Nov 15, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very nice people Fair pay Good work life balance

    Cons

    Micro management No career path Some managers

    Be the first to find this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Positive

    Aug 26, 2022 - Sales Development Representative (SDR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Any one you talk to at the company is there to help and answer your questions. I feel like everyone genuinely cares. I am really enjoying my time here at ServiceMax and excited to see what the future holds!

    Cons

    None that I can see.

    Continue reading
    2 people found this review helpful
  6. 4.0
    Current Employee

    Great place to work

    Aug 11, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance is great The way the company expresses care for your well being and your family is amazing.

    Cons

    None really, I have been for a year and half and so happy I made the decision to join the team.

    Be the first to find this review helpful
  7. 3.0
    Current Employee, more than 1 year

    Pros/Cons

    Sep 30, 2022 - Project Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company allows full remote work for most employees

    Cons

    Salary was not really competitive

    Be the first to find this review helpful
  8. 5.0
    Current Employee, more than 3 years

    Excellent Place To Work!

    Apr 25, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture is wonderful Great work life balance Supportive teammates & leadership Driven mission excellent market space

    Cons

    There aren't outlined career growth option at present however, there is many opportunities to learn and expand your knowledge!

    2 people found this review helpful
  9. 4.0
    Current Employee, more than 5 years

    A company that supports the whole person

    Apr 5, 2022 - Senior Lead Developer in Pleasanton, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The culture is one where I feel supported and treated as a human being, not just a worker. The values of the company align with my own. The leadership team is accessible and transparent.

    Cons

    Professional development could be better.

    2 people found this review helpful
  10. 5.0
    Former Employee, more than 3 years

    Good place to work

    Mar 17, 2022 - Software Engineering Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team Lots of avenues to learn Great work life balance

    Cons

    Not much I can think of at the moment

    3 people found this review helpful
  11. 5.0
    Current Employee, more than 5 years

    Great people to work with

    Feb 4, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Leadership has really instilled a culture of community first, win together, customer obsessed. Everyone in the company is great to work with and always ready to help if approached.

    Cons

    None really that come to mind.

    3 people found this review helpful
Viewing 1 - 10 of 197 Reviews
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ServiceMax Reviews FAQs

ServiceMax has an overall rating of 3.8 out of 5, based on over 202 reviews left anonymously by employees. 68% of employees would recommend working at ServiceMax to a friend and 61% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.

According to anonymously submitted Glassdoor reviews, ServiceMax employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceMax. This rating has been stable over the past 12 months.

68% of ServiceMax employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ServiceMax 4.4 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at ServiceMax to be benefits, senior leadership, culture and the cons to be workplace, career development, management.

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Glassdoor has 202 ServiceMax reviews submitted anonymously by ServiceMax employees. Read employee reviews and ratings on Glassdoor to decide if ServiceMax is right for you.