Pros
The variety of projects I have worked on. Meeting different people. There is always something to learn. Making my boss the most effective, efficient and successful as he can be while enhancing the reputation of the business. People depending on me. Exchanging ideas and influencing decisions at a high level. The ability to interact with all levels and help build company moral through employee engagement events and projects. Knowing what's going on in the company through understanding what my group is responsible for.
Cons
The amount of interruptions we face on our daily routine. I work in an old fashioned culture where administrators are still seen as secretaries. The bickering among administrators - all seems very protective and not willing to share knowledge or help each other. Sometimes the role can put you in a position of being outside all of the teams (neither part of the management team or part of your colleague's teams.