Great Company and Great People. - Customer Success Guru Shopify Employee Review

5.0
Aug 26, 2017
Recommend
CEO approval
Business Outlook

Pros

-The training was really helpful -Positive work environment -Flexible holidays -Great benefits -Cool company to work for with lots going on -Room to grow and advance within the company

Cons

-The position itself was stressful at times, especially being new and having so much to learn -Not a straight mon-friday position ( changes every few weeks) -The hours were not the best

Explore other reviews about Shopify

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

See reviews by: Helpful|Rating|Date|All