Transparency Required - Anonymous employee Shopify Employee Review

3.0
Apr 3, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work from home - All equipment needed is sent to you and top notch - Great benefits and perks - Good team mates - Learn new skills - Some shift flexibility

Cons

- Heavily metric based - Short breaks - You may be assigned an inexperienced manager - This is a call centre job, in training it might not seem that way - Low pay - Very hard to move up out of Guruland even despite past experience - There will always be something you don't know, you will never be trained on everything we are expected to support because it's impossible to keep up

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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