Transparency Required - Anonymous employee Shopify Employee Review

3.0
Apr 3, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work from home - All equipment needed is sent to you and top notch - Great benefits and perks - Good team mates - Learn new skills - Some shift flexibility

Cons

- Heavily metric based - Short breaks - You may be assigned an inexperienced manager - This is a call centre job, in training it might not seem that way - Low pay - Very hard to move up out of Guruland even despite past experience - There will always be something you don't know, you will never be trained on everything we are expected to support because it's impossible to keep up

Explore other reviews about Shopify

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

3.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great folks to work alongside. Work-life balance can be good, but depends upon the team/organization you are on.

Cons

Continuous layoffs have led to a poor work culture.

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