Plus employee in Waterloo Office - Anonymous employee Shopify Employee Review

4.0
Dec 29, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-- High-quality catered breakfast and lunch every day, along with great snacks and coffee. -- Incredible offices in Waterloo with a gaming lounge, a fully-equipped music studio, a fitness studio, and more. -- Amazing co-workers who force you to up your game. -- A sense of doing big things in the world. -- High level of autonomy and trust.

Cons

-- Really easy to lose work-life balance and break. Not built for the insecure or those who want to clock in at 9 and clock out at 5. -- Big (and arguably needed) shift over the last year from internal promotions to external hires in leadership positions. For better or for worse, there's now a glass ceiling. -- Plus specifically is still figuring out how to transition from a start-up vibe to a more structured environment without losing the culture. Choppy waters occasionally. -- Some co-workers are incredibly entitled about the food, their career path, their role expectations, and so on. This isn't a millennial thing, it's a having-it-too-good-for-too-long thing.

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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