Guru role not as described - Anonymous employee Shopify Employee Review

1.0
May 9, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary is ok and they provide equipment.

Cons

Majority of my team wanted to quit after only a few months on the job. Its not as described. The scope of support you have to provide is completely unreasonable and they say that other team members will help but they usually didnt have time for newbies. Theres also a strong emphasis on sales which was never mentioned in the job description. Also you have to juggle up to 3 customers at once. Customers realise youre not only helping them and they get angry.

Explore other reviews about Shopify

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

See reviews by: Helpful|Rating|Date|All