Great people and culture, unable to scale efficiently or with high care - Program Manager Shopify Employee Review

3.0
Jan 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Holistic compensation package, work-life balance, health care, and productivity perks. Innovative, creative teams to work with. Mission you can sleep at night working towards.

Cons

Scaled too quickly, did not prepare for change adequately or with enough care, immature/rash C-level organizational and business decisions, lack of data-driven decision making, and barely a finger on the pulse of employee needs and morale in response to rapid organizational changes.

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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