Just awesome. - Customer Success Guru - Remote Shopify Employee Review

5.0
Oct 2, 2015
Recommend
CEO approval
Business Outlook

Pros

I haven't found a culture as inviting or inclusive as the employee culture at Shopify. I work from home but I still feel very involved with the active day-to-day culture and experience regardless of my location; and while the front-facing personailty of Shopify minght not intone so, a lot of seriously hard working people work here. Lots of different opportunities to diversify or focus my knowledge and progress either horizontally or vertically. Unique challenges every day.

Cons

I tried to think of a response to this, but I haven't really encountered any as of yet! I'm sure sometimes the stresses and challenges can feel more overwhelming, but you could face that in any job.

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company with incredible product

Cons

None that I can think of

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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