Not a bad place to work - Support Specialist Shopify Employee Review

4.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home. Some lovely team mates. Fast paced and provides learning opportunities daily.

Cons

The culture has changed a lot. Upper management doesn't care about it's support team, feels like they are all about the numbers now. Lay offs without cause and they employ cheap incompetent staff instead.

Explore other reviews about Shopify

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company with incredible product

Cons

None that I can think of

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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