3.0
Feb 27, 2025
Former employee, more than 8 years
Ottawa, ON
Recommend
CEO approval
Business Outlook
Pros
- Lots of tools for self-improvement - Good team managers - Good work-life balance depending on the team your on - Paid well
Cons
- over reliance on AI in support creating bad client experiences - Recently cancelled all DEI programs. Rolling back most of their good culture values for a higher revenue focus - Constant lay offs