Best job I have had but they could improve - Anonymous employee Shutterfly Employee Review

3.0
Nov 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good health benefits if your a Shutterfly employee not Adecco. Generous free product promotions plus free shipping. Free drinks (water, soda, tea, coffee). Vending machines. Lots of fun events if your in customer service. Very rare fun events if your in production. Occasionally food or treats are offered (of course nothing is gluten free, vegetarian or health sensitive though). Mostly good co workers if your in customer service but not as much if your in production.

Cons

No room for advancement. They say you can advance but it’s extremely hard and it’s basically more about who you know instead of how good of a worker you are. Plus you have to be there for most of your life time before you can advance to a position you want. I was there 2 years as a temp employee until I finally got upgraded to permanent with benefits. Others have been there more than 3 years with no advancement to being a permanent employee. And we all do the same work it’s just based on who knows you and cares enough to try and get you promoted. And if your trying to upgrade to a different type of job you have to be a managers favorite before they will accept an application for consideration. They also lie a lot by saying they will promote you then it never happens and sometimes they fire you instead of keeping you in the same position.

Explore other reviews about Shutterfly

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

good hours and good learning ability

Cons

N/A it really don't have consequences

4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I work with diverse and supportive people. Teams and leaders demonstrate the will to respond to worker needs with kindness and respect. On the operational level, teams are highly flexible and adapt quickly to changes when provided proper support. Work-life balance is high priority for the people I interact with.

Cons

The company has difficulty holding on to talent in tech fields since a good chunk of the focus has to be allocated to art/design and production instead. CEOs come and go every few years, leading to instability. For some teams, the process remains overly complex and inefficient because of misalignments between leadership/engineering and ops team users. No formal humanist policy around AI & robotics yet.

See reviews by: Helpful|Rating|Date|All