Shutterfly Reviews | Glassdoor

Shutterfly Reviews

Updated January 16, 2018
424 reviews

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3.1
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Chris North
45 Ratings

424 Employee Reviews

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Pros
  • Work/Life Balance - If you manage your time well work will stay at the office (in 55 reviews)

  • nice culture, great people and products (in 27 reviews)

Cons
  • less opportunity for career advancement, no 401k match (in 17 reviews)

  • Zero work life balance during the company's peak business time from October to January of every year (in 15 reviews)

More Pros and Cons

  1. "Lead Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shutterfly full-time

    Pros

    Shutterfly has a great culture, and continues to strive to keep this culture alive.

    Cons

    Long hours during the holiday season.


  2. "Production Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Shutterfly full-time

    Pros

    Really great work culture. It's unfortuante they discontinued offering design services to their customers.

    Cons

    No more production design positions.

  3. Helpful (1)

    "Shutterfly has gone bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Shutterfly full-time

    Pros

    The reasons are few and far between.

    Cons

    Shutterfly has lost its way. The company has made a string of decisions to reduce costs at the expense of employees.

    Advice to Management

    Listen to your employees


  4. Helpful (1)

    "CFO awful, unpleasant, and emotionally challenged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Shutterfly full-time

    Pros

    Non-management employees which unfortunately are not appreciated

    Cons

    Senior management is scattered and grossly overcompensated

    Advice to Management

    treat people as you would like to be treated


  5. Helpful (1)

    "Not a bad place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Shutterfly full-time

    Pros

    - Very collaborative
    - Variety of work for a robust portfolio
    - Quarterly bonuses (dependent on company revenue performance)

    Cons

    - Very old fashioned in terms of tech trends
    - Office politics (I kept to myself, but I observed it everywhere)
    - Hard to get promoted unless you're best friends with the up-and-ups

    Advice to Management

    Really listen to your employee's feedback


  6. Helpful (6)

    "Bad leadership, endless politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Product Manager in Redwood City, CA
    Current Employee - Principal Product Manager in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Shutterfly full-time (More than 5 years)

    Pros

    Discounts on their poorly made products if you're into that sort of thing.

    Cons

    Insanely poor working conditions, management team lacks focus and panics constantly, CEO can't seem to get anything done, lack of product vision, limited career opportunities, constant political fights and back-stabbing attacks, spiteful imbeciles at the VP level who are too busy gazing at their own navels to think about helping the company succeed, zero engineering leadership.

    Advice to Management

    Stop promoting fundamentally bad people. Also, stop wasting all that money on a crappy redesign. If shareholders knew you were doing this, they'd be furious.


  7. "Worth checking out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tempe, AZ
    Former Employee - Customer Service Representative in Tempe, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shutterfly full-time (More than 5 years)

    Pros

    Excellent benefits
    Everyone is quite nice and willing to help others
    Outstanding products

    Cons

    Few opportunities for advancement

    Advice to Management

    Improve communication, like why orders are late and how to respond to customers about problems with their order.

  8. "Good ppl but not good benefit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Shutterfly full-time

    Pros

    very good work/life balance
    nice ppl out there

    Cons

    bad medical benefit plan, you have to pay a lot
    lack of good career development

    Advice to Management

    focus on more ppl career development


  9. "call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shutterfly full-time

    Pros

    The break room is awesome.

    Cons

    I have no complaints as of yet.


  10. Helpful (1)

    "Marketing Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Shutterfly full-time (More than 5 years)

    Pros

    Great benefits and perks.

    Cons

    No real growth opportunities. No mentoring or employee development.


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