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Shutterfly

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Shutterfly

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Shutterfly Reviews

Updated Jul 22, 2021

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Found 687 of over 787 reviews

3.5
60%
Recommend to a Friend
66%
Approve of CEO
Shutterfly CEO Hilary Schneider
Hilary Schneider
73 Ratings
Pros
  • "Work life balance is a definite plus along with work flexibility(in 76 reviews)

  • "Great people around to work with(in 34 reviews)

  • Cons
  • "Poor management/upper-management(in 23 reviews)

  • "There is zero work-life balance during peak season(in 20 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Shutterfly and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Feeling a lot of positive momentum

      Mar 11, 2021 - Director in Redwood City, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Leadership. Our CEO is vastly different from our previous leaders. She meets with the entire company every single week and gives us the chance to ask her and the management team anonymous questions. I can't think of any other CEO who does this and it's really, really powerful. 2. Company growth. The business (with the exception of some parts of the company) is growing at a strong clip. 2020 was a really, really strong year for the consumer business. It feels good to work for a company that's doing well in a tough COVID economy. 3. The people. Everyone here is smart and willing to help you. I really feel like everyone here is working their hardest (which is why people are feeling burned out in some cases) because they care so deeply about their coworkers and the brands.

      Cons

      1. There are some people who have been here a really long time and who are stuck in their ways. I believe they are slowly fading out of the company but it's taken a while and they can sometimes be roadblocks. 2. Priorities do seem to change often. Which leads to a lot of burnout. People are working really hard, long hours.

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      5 people found this review helpful
    2. 5.0
      Current Employee, more than 1 year

      Company review

      Jun 25, 2021 - Senior Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good culture and company to work for

      Cons

      Career growth might be lacking.

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    3. 5.0
      Current Employee, less than 1 year

      Great Company to work for!

      Jul 22, 2021 - Digital Marketing Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Directors and Managers on my team are transparent on updates to the company, new product launches, progress on team roadmap -Social committee hosts weekly Wednesday 30 minute huddles for catalog operations to boost morale and reduce stress within the teams by having fun games to build teamwork, confidence and overall get to know your teammates -Personalized birthday cards emailed to Catalog operations team to celebrate and recognize their peers big day -Company Snapshot meetings, sprint/demo days, All Hands meetings, production meetings, and other specialized meetings help to see what is going on across all brands -Love how Shutterfly gives employees opportunities to recognize other employees for their great work and mentioned in the company wide snapshot meetings -Generous discounts across brands, great benefits -great work/life balance with the hybrid work model of working remotely and in the office that works with your schedule -love how Shutterfly recognizes and promotes Asian Heritage Month, Black History Month, Shutterfly Colors, participation to be green, appreciation for all races, genders, heritage and more. -Love my team! Everyone is helpful with great personalities.

      Cons

      With teams across the world it can be challenging at times to communicate any issues with projects if members are in different time zones if the project is high priority, but everyone is willing to put in the extra mile to work on each other’s time zones to get things done - Alot of great meetings but it can be much if time is needed to focus on projects

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    4. 5.0
      Current Employee, less than 1 year

      Excellent Culture

      Jul 12, 2021 - Senior Marketing Manager in Eden Prairie, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I love working at Shutterfly - the people are so nice, welcoming, supportive and fun to work with. I've never felt such a positive vibe in a working environment before. Our CEO and executive leadership team participate in weekly Q&A sessions with the company and I've been impressed by the level of transparency and openness with employees. It's so appreciated and sets the tone for how we act and handle difficult conversations throughout the org. We're experiencing change and it can get messy, but people are trying hard to make things better and improve the company for our customers and for employees. If you're willing to navigate through the challenges of change, then you're in for a wonderful experience!

      Cons

      There are difficulties that come from change/transformation that can make it hard to be productive: lack of clarity in roles/responsibilities or decision-making; tension between the old and new ways of doing things; many new people onboarding, which can slow things down, etc. But over time, these challenges will fade away and those who are still around will have created a better, stronger organization.

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    5. 5.0
      Current Employee, less than 1 year

      Transformation is happening. Great people and energy.

      Jul 13, 2021 - Marketing Director in Eden Prairie, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Shutterfly is in the midst of transforming. It's an exciting time to be working here as leadership has re-discovered the power of the brand. There is clear direction for growth and leaders are very transparent on expectations, strategies, measurement and goals. Teams are smart, fun and fast moving. Leadership seems open to feedback and actively requests it. Leadership meets with entire company weekly. Hybrid working model has been working well as much of the company is located across the US.

      Cons

      With transformation comes a bit of chaos. Roles are not always clearly defined across teams and you have to be comfortable with change and ambiguity as everything is being redefined and reimagined. While leadership direction is very clears, expectations to move quickly are prohibited by lack of resources (team, money, systems). Benefits like medical, 401k matching, etc are middle of the road. Medical, especially, seems to be focused on the team in CA and not a remote working population.

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    6. 2.0
      Former Employee, more than 1 year

      Plano, TX facility needs help !

      Jun 1, 2021 - Machine Operator in Plano, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Shutterfly surely has its perks: •great benefits •decent schedule •good employees •weight room •game room •drinks in breakroom •company events These are things every person may be looking for when finding a good job.

      Cons

      The cons definitely outweigh the pros when talking about this company: •high turnover rate •horrible management •no communication •no room to grow •barely get a raise •no bonus •incompetent leads & supervisors •company will hire outside rather then give current employees better positions & raises •a lot of politics going on •targeting (don’t know when you will lose your job) • minorities & women have a hard time finding there place here •temps barely get hired on •underpay •leads & supervisors can be very disrespectful •constantly lose hours cause lack of work This is not the place if your looking for a real job. Too many underlying factors you have to deal with & I can’t reiterate how horrible the management is. This plant should be investigated but doubt anything will be done even with all the bad reviews they’ve gotten within & outside of the company.

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      1 person found this review helpful
    7. 2.0
      Former Employee, more than 1 year

      Unable/unwilling to walk the talk

      Jul 14, 2021 - Anonymous Title 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Transparency with employees. Weekly leadership updates was helpful. * Good technology. * Decent collaboration between cross-functional teams.

      Cons

      * Too many Managers that stayed too long with the company. They have no motivation to improve the culture of the company. Afraid to rock the boat. * Leaders unable/will not prioritize work. It is not sustainable. Work-life balance is a huge issue. Employees have raised concerns, but it is very obvious that there are no action plans to address it. * Many for-show discussions from leaders about wanting to find work-life balance. Employees can see through the facade and not putting up with it.

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    8. 4.0
      Current Employee, more than 1 year

      Great Growth Opportunities

      Jul 20, 2021 - Talent Acquisition Partner in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great opportunities for growth within the company Open communication with management and leadership teams Thorough communication regarding return to work plan

      Cons

      Sr Leadership focuses on cultural/political issues too often Heavy workload with limited resources

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    9. 1.0
      Former Employee, more than 1 year

      Incompetent leadership but good pay

      Jul 13, 2021 - Marketing in Redwood City, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, a beautiful office location, and laid back office culture. No one is expected to work past office hours. Strong and recognizable Shutterfly brand.

      Cons

      Office environment is too relaxed at times and some employees barely do any work or get anything done. A couple of the mangers just fake being busy to collect their paycheck. Anyone they see as threatening or anyone that calls them out is shown the door, so the environment is a little bit toxic.

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    10. 5.0
      Former Employee

      x

      Jul 17, 2021 - Sales in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Loved the company give aways

      Cons

      They don't have positions available across the country

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