Flexibility and people are great.. but it can be challenging - Associate Merchant Shutterfly Employee Review

2.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Fully remote - occasionally go into the office for a meeting or see products (1x month) Wonderful, smart humans that want to make great products and a great customer experience. Pay is average. flexibility is unmatched! Unlimited time off as long as you’re good at your job and get your work done they are very accommodating to time off. Merch role is very creative

Cons

Have had 5 layoffs in the last 3 years. Very tumultuous. Tech and catalog is extremely dated so it makes getting anything accomplished very difficult without hounding people and having too many meetings to come to a decision. Bonuses and raises were not given this year. Not a ton of upward mobility regardless of great performance and expanded workload.

Explore other reviews about Shutterfly

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back, everyone on my 3rd shift were helpful and polite.

Cons

Not being able to go full time.

4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I work with diverse and supportive people. Teams and leaders demonstrate the will to respond to worker needs with kindness and respect. On the operational level, teams are highly flexible and adapt quickly to changes when provided proper support. Work-life balance is high priority for the people I interact with.

Cons

The company has difficulty holding on to talent in tech fields since a good chunk of the focus has to be allocated to art/design and production instead. CEOs come and go every few years, leading to instability. For some teams, the process remains overly complex and inefficient because of misalignments between leadership/engineering and ops team users. No formal humanist policy around AI & robotics yet.

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