Chaotic Work Environment - Gse Smashburger Employee Review

1.0
Jul 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The other Gse's were very nice. They were helpful and always willing to answer questions. I enjoyed working with them.

Cons

The manger quit and we didn't have any leadership. I was lied to about how much money I would make. I asked multiple times to get it fixed, and it never was changed. The register system is terrible. If a customer decides to change their order, you have to run to the back and let the cooks know. The cooks would get upset with this. Also we wouldn't receive our schedule for the following week until 1 or 2 days before that week started. It was impossible to make plans for the following week because we weren't given our schedules in advance. Overall it was a very unprofessional, stressful work environment. One other thing, I was informed by another employee that we were supposed to receive 5 free meals, which I was never offered or received.

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There isn’t many pros about this company besides it helps you grow in a kitchen if trained properly.

Cons

Management is a joke, Teamwork is a joke. Manager’s will be on their phones while you’re only one cook in the back running everything and never offer to help and when they do it’s barely any. The higher ups will expect so much out of you and run you into the ground with work then wonder why you’re so burnt out. It doesn’t feel like a job but more like torture working here and that’s just a start of what goes on here.

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