Good first step, but don't stay - Inside Sales Account Manager Softchoice Employee Review

2.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

-relaxed culture -young energetic workforce -exposure to all the technology through IT stack -amazing onboaring program

Cons

Ultimately, Softchoice is a national reseller, and a great starting point of your IT career. You'll have the great opportunity of working with a dearth of oem vendors to really build your knowledge of the IT stack. With that said, don't expect upper management to invest in you past the on boarding, as far as they're concerned, you're just another cog in a machine to make Birch Hill (the VC that bought out softchoice) as much money as possible. From a sales enablement perspective , you'll get next to no support, be tasked with a quixotic quota and if you're the lucky few that didn't inherit a "hot potato" account which will allow you to hit plan and bring in that quixotic quota congrats, you'll receive total compensation (base and commissions included) equivalent to 3-6% of what you made for the company. There's no corporate ladder to climb at Softchoice. Stay here for up to two years, network with your vendor partners and jump ship to a more egalitarian and rewarding oem company when the opportunity arises. If you're here for longer than 24 months, you're just holding yourself and your career back.

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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