Softchoice Reviews | Glassdoor

Softchoice Reviews

Updated October 16, 2018
518 reviews

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3.5
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Softchoice President and CEO Vince De Palma
Vince De Palma
63 Ratings

518 Employee Reviews

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Pros
  • "There are many soft perks as well; and the office itself was awesome even before you factor in you can bring your dog to work" (in 27 reviews)

  • "Decent work life balance (role dependent though)" (in 19 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great Company with a better Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Territory Sales Representative in Chicago, IL
    Current Employee - Senior Territory Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than 3 years)

    Pros

    Been at Softchoice for 3 plus years and still love coming to work every day. Office is full of high-quality individuals in a great location in Chicago. Lot's of catered breakfasts and lunches, vendor happy-hours, Friday beer carts, volunteering opportunities and Softchoice events out of the office are some great perks, but it's the people that make it. The opportunity to make really good money is there if the work is put in and it's some of the best sales experience you can get.

    Cons

    There's a lot to learn and soak in and success is not always immediate, but what you can learn in a short period of time outweighs that in my opinion.

    Advice to Management

    Keep hiring the right people for management positions


  2. "Incredible Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Microsoft Sales Specialist in Dallas, TX
    Current Employee - Microsoft Sales Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than 3 years)

    Pros

    Softchoice has a great environment, culture and common vision to succeed. We have customer passion and challenge our customers to achieve more through technology.

    Cons

    Vast portfolio of products and services

    Advice to Management

    Keep up the good work with investing in our people!

  3. Helpful (4)

    "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Manager in Chicago, IL
    Current Employee - Territory Sales Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Softchoice full-time (More than a year)

    Pros

    Great culture, lots of events,

    Cons

    No room for advancement. Do not hire outside recruiters they misrepresented the role.

    Advice to Management

    To many changes occur at once. Not enough support for newer reps.


  4. Helpful (2)

    "Territory Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Seattle, WA
    Former Employee - Territory Sales Representative in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Softchoice full-time (Less than a year)

    Pros

    I genuinely can't think of any.

    Cons

    One of the most toxic work environments I have ever been in. The old bait and switch: the promise that you will get some existing, buying accounts in training but you don't. You're cold-calling companies trying to get through, and are expected to purchase your own Sales Navigator extensions on LinkedIn (roughly $90/month). Compensation is NOT competitive for the area, and the commission is a joke. Very male-dominated, abusive environment. Typical "wolf of wallstreet" heavy-sales environment; you will get eaten alive if you have any kind of personality, goals, or compassion for others. Sales managers routinely scream at, berate, name-call, and swear at their employees. You are routinely told if you don't like it and don't fit in, you can leave. So I did.

    Advice to Management

    I don't even know where to begin. You need a complete HR over-haul of what's going on in the environment. I'd highly suggest you get some outside consultants to evaluate where you're at and LISTEN to them, make the changes, put in the money and effort to make your people happy.


  5. Helpful (5)

    "Inside Sales Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Softchoice full-time

    Pros

    Free food every once in a while

    Cons

    The Seattle office specifically is incredibly toxic. They are very focused on creating a fraternity/sorority themed culture. They do this by cultivating individuals "personal brand" which is their excuse to shame their employees for their personalities.
    In my time there, I witnessed countless instances of sexual harassment, drug abuse, and disrespectful behavior. Complaints of which were ignored entirely.
    There are no excuses for the behavior in this office and it comes from the top down; including the female leadership, who I assume are made to feel that if they are not ambassadors for the culture of the office that they will be ostracized by their colleagues.
    It was very frustrating to watch women in the office be told that they were crazy, as opposed to their opinions and perspectives being considered and respected.

    Advice to Management

    The Seattle office needs new management. The legacy team, members of which have all known each other for roughly a decade, take those relationships into account whenever an issue arises; which leads to potentially unfair and unethical behavior in difficult situations.

    Softchoice Response

    Sep 12, 2018 – SVP People and Growth

    Thank you for taking the time to share your feedback. What you have shared is not at all consistent with the Softchoice that I know. I strongly encourage you - or any current employee - to reach... More


  6. Helpful (6)

    "Not a fan. Better places out there in the IT industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales
    Current Employee - Territory Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Softchoice full-time

    Pros

    Coworkers are decent when they arent pissed from being screwed over.

    Cons

    So many here:
    Pay sucks, management are rookies who don’t know how to manage heavy hitters, training is inadequate, employees are made to feel worthless regardless of how much experience they bring to the table, only employees who are truely happy are the ones who have no prior experience and don’t have bills to pay.

    Advice to Management

    Be better. Worry about sales numbers first then worthless KPI’s. Focus on helping your reps close. That’s what your there for.


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Health plan
    matching 401k
    dogs in the office
    unlimited sick days
    work from home 1 day a week
    relaxed atmosphere

    Cons

    Not able to fully work remotely due to company policy

  8. Helpful (1)

    "Good starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time

    Pros

    Good opportunity to learn about the IT industry, great on boarding program, great culture.

    Cons

    The pay is competitive, but not great when you have to live in expensive areas.

    Advice to Management

    None


  9. "Great Company and Work Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Engineer in Philadelphia, PA
    Current Employee - Solutions Engineer in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than 3 years)

    Pros

    Great professional work experience, leaders in our field, personal and career development is an active experience, great benefits, work from home

    Cons

    Work from home can be challenging, can take on too much work because you want to help everyone out, team collaboration could be better from being remote workers (not all locations are remote)


  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time

    Pros

    -Culture is amazing
    -People are great
    -Good money
    -Bring dog

    Cons

    The company can put some added stress on you at times.


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