Softchoice Reviews

Updated Aug 12, 2020

To filter reviews, or .
3.7
79%
Recommend to a Friend
92%
Approve of CEO
Softchoice President and CEO Vince De Palma
Vince De Palma
135 Ratings
Pros
  • "Great culture, dogs to work, great benefits(in 62 reviews)

  • "Great work environment, the leadership trusts hardworking people and have one to one recognition(in 43 reviews)

Cons
More Pros and Cons
  1. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Territory Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time for more than 3 years

    Pros

    Good pay, people and training. Awesome company to start your tech career in or to expand current knowledge.

    Cons

    Operationally there are some struggles in other offices and their differing view points. Hiring consistent talent is also a major struggle. Somewhat concerning really.

    Continue reading
  2. "Amazing"

    3.0
    Former Employee - Manager in Saint Louis, MO

    I worked at Softchoice full-time

    Pros

    Dope Dude Runs This Company

    Cons

    Sweet People Work Here Can't Handle IT


  3. "Two Year Account Rep"

    5.0
    Former Employee - Account Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softchoice full-time

    Pros

    The culture and the people were great. The work was always interesting and there was a good spirit in the office all the time.

    Cons

    The beginning was tough because you are not given a book of business, and you are to start cold calling companies on your own. Since I've been there they have changed their practices however.

    Continue reading
  4. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Approves of CEO

    I worked at Softchoice full-time

    Pros

    Excellent culture takes care of their employees, great benefits

    Cons

    Have none, did not experience any

  5. "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vendor Sales Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time for more than 3 years

    Pros

    Supportive culture from the top down with a drive to put people first.

    Cons

    Current silos can sometimes get in our own way but efforts are consistently being made to break down those silos.

  6. Helpful (3)

    "Fantastic company, caring people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Delivery Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softchoice full-time for more than 5 years

    Pros

    - Genuine, empathetic, fun, and caring people at all levels - Tremendous work/life balance - Amazing support for people of all walks of life via resource groups and the pervasive culture of inclusiveness that defines Softchoice. - A willingness to invest in people and the tools to help them be more efficient at their jobs. - Softchoice is quick to react to market trends with new offers to clients.

    Cons

    - It can still be difficult to quickly build multi-discipline proposals. - Sales can be too transactionally driven. The focus for sales needs to shift to a longer view, such as quarterly or half-year. - Sales reps have too many key vendors. They need to drastically reduce their core vendor list to give those vendors the majority of sellers' time & effort. Let some periphery vendors go away or setup specific inside sales teams to handle those vendors.

    Continue reading
  7. Helpful (2)

    "The perfect place to build and grow a Tech Sales career from the ground up"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Sales Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time for more than 8 years

    Pros

    Amazing People Sales focused culture Transparent leaders Career progression World class benefits

    Cons

    Too many people focused internally, and not on the customers Can be challenging in remote offices (Some are great) Not agressive enough with hiring top sales talent Not enough experience on the inside sales teams

    Continue reading
  8. "Good first job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative - Tech Support 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Softchoice full-time for more than a year

    Pros

    Great office culture, free lunches and vendor networking

    Cons

    Limited support from management. No growth opportunities unless you’re in a sales role.

  9. Helpful (3)

    "Low pressure place to learn sales"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Softchoice full-time for more than 3 years

    Pros

    Great place to learn about technology in a relatively welcoming and helpful environment and with limited pressure to perform or hit sales numbers. If you are a good culture fit, your lack of performance or aptitude for your current role will either be ignored, or you'll be shepherded into a different role, doesn't mean that will be a fit either though. Just means you will have the clock reset before you are moved to something different. As mentioned, it is a relatively warm and welcoming environment. If you are a good person and have a good work ethic, you'll be fine. If you are entitled, unintelligent, or lazy, you'll be like the whiny, inexperienced reviews that complain about a "toxic" environment or blame managers for your lack of success. Funny that this website includes spell check, and yet many of the extremely negative reviews still have misspellings. I think that speaks to the intelligence of those reviewers who are going to find the same problem job after job, and continue to blame everyone else for their lack of success. Good benefits package in terms of healthcare. Great work life balance. If you are working more than 40 hours a week, that's your fault for being inefficient.

    Cons

    Pay is is not only low for the industry, but the comp structure can be complicated and downright misleading. OTE calculations do not match what is messaged and when this is brought to leadership's attention they just shrug. While I mentioned that most of the complaints about a "toxic" environment are the result of whiny and entitled brats, there is a measure of favoritism in which certain high levels of leadership often make a snap judgement of a person based on cursory or superficial traits, without getting to know the person or understanding their skill or work ethic. Maybe it's just sales in general, but there are definitely people who are only looking out for themselves and their careers. The company isn't honest with itself around it's programs and initiatives. Win Wires are manipulated, or mostly fabricated in the value that the company provides. The "lucky" wins in which deals are handed to the company by partners are celebrated as proof of the company value, while critical feedback on initiates, programs, or the managed service offerings are utterly ignored. Changes in the market are spun in such a way to make it appear that Softchoice is primed to capitalize on those changes, instead of the strategy being changed to adapt to whatever those changes are. Microsoft is a perfect example of a changing market not being adapted to. The private equity firm that owns Softchoice is very obviously trying to sell the company. Long term strategy is absolutely being sacrificed for short term profitability. I would not be surprised if the company either ceases to exist entirely in the next 5 years due to lack of long term planning, or is unrecognizable in the next 3 as the result of a sale or merger.

    Continue reading
  10. "Account Executive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time for more than 3 years

    Pros

    fantastic culture, work/life balance, dog friendly office

    Cons

    total comp lower than many competitors

Found 641 reviews