most disappointing place to work - Anonymous employee Softchoice Employee Review

1.0
Apr 12, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If your desperate for a job and have no experience, they will hire you. You will also qualify for low-income housing so you can have assistance from the government if that's your thing.

Cons

toxic, manipulative, selfish leadership starting all the way up with the CEO down. life-sucking and absuive work-life balance. HR does NOT care about the employees, they even go as far as lying to minimize and manipulate employees to make them think it's their fault and not the companies. There is no ownership from leadership yet individual contributors are made to feel like everything that goes wrong is on them. Management makes racial, sexist, insensitive comments and there have never been any consequences. That was just the culture... moving on to the business. Plans are not set up to be fair, limiting success and earning potential(as if you weren't already making close to minimum wage). There is no clear payment structure or breakdown of backend processes meaning you have no reference of how you are paid and considering a lot of resources are hired with no previous experience out of desperation, there is so much room for human error you'll never know how to find, which I would say is on purpose. This place has a "sweatshop" mentality. The bad outweighs the good at this company which is incredibly disappointing that places like this still exist.

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

avatar
Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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