Has the potential to be better - Anonymous employee Softchoice Employee Review

2.0
Oct 8, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culturally it's a place that empowers employees to take initiative. In some respects, the limits of what you can do is the bar that you set for yourself. I also really like a lot of my peers and love my team.

Cons

Company is going through a hard time right now, which has had a big impact on moral and opportunities. It feels like the average employee is being asked to take on a lot more responsibility with very little given back. It's also become a big company without the right processes and clarity in roles and responsibilities to allow many people to do their job effectively. There's a real lack of focus.

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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