Softchoice is not a place for overachievers - Operations Softchoice Employee Review

1.0
Sep 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits are good You can bring your dog to work

Cons

Worked in operations: Softchoice has a lot of potential, a lot of great strategy and very little alignment across the org. Managers are not good at translating messages down from the top. If you are ambitious, this is not the place for you! Softchoice will hold you back, they won't invest in your training or development. They pay significantly below the market and antiquated policies do not allow for increases up to market. They are not good at nurturing and rewarding the talent they have. They would rather have you leave and replace you than give you an increase. Work/life balance at Softchoice is heavily skewed towards work. For a technology company they are leagues behind when it comes to internal systems. Everything is so manual.

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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