You get here and you stay here - Customer Service Representative State Farm Employee Review

4.0
Jun 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Job security is not an issue Competitive salary Part time jobs offer flexible schedules for students or those with a second job

Cons

"Getting your foot in the door" is not necessarily going to give you the opportunity to advance Internal job postings are completely worthless Big company and easy to get lost in the crowd Tuition reimbursement program is poor

Explore other reviews about State Farm

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Being able to help people find quality insurance coverage in a great environment

Cons

None that i can think of

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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