3.0
Jan 19, 2015
Current employee, more than 3 years
Irving, TX
Recommend
CEO approval
Business Outlook
Pros
Efficiency and unloading cost heavy locations. Lots of jobs in DFW.
Cons
Matrix are taking away from real claim handling. You cannot measure successful claim handling by amount of time on a phone call or how many claims closed each day. - Shift bidding and vac bidding takes away mgmt decisions and makes it feel like a call center. Job has changed a lot and losing a sense of pride working at the farm.