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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Was Okay - Retail Store Manager T-Mobile Employee Review

      3.0
      Feb 6, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits, good base pay + bonus

      Cons

      The culture has nosedived and they are restructuring frontline to make way for a fully digital (self serve) experience.

      Explore other reviews about T-Mobile

      5.0
      May 28, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      very good benefits and pay

      Cons

      company changing to ai first

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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