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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Formerly great company, hope it can get back on track! - Anonymous employee T-Mobile Employee Review

      4.0
      May 29, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great compensation and benefits package, compared to other call center leadership jobs. Opportunity for advancement is good within the centers, although management positions come open rarely.

      Cons

      Once you're in operations in the call center, it can be difficult to transition to a support role. Company restructuring right now makes this an uncertain time to work for T-Mobile.

      Explore other reviews about T-Mobile

      5.0
      May 14, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working environment bonus after 5 years

      Cons

      None! Loved the company and opportunities there

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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