Was great once but losing ground.... - Retail Sales T-Mobile Employee Review

3.0
Jun 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Values based company,benefits and great people to with work on the team.

Cons

Bleeding customers due to the AT&T merger fallout. Current upper management has abandoned the company values that once made the company great.

Explore other reviews about T-Mobile

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Freedom, supportive atmosphere, good pay

Cons

Not many, long shifts on call can be tough

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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