4th in wireless for a reason - Director T-Mobile Employee Review

1.0
Feb 2, 2009
Recommend
CEO approval
Business Outlook

Pros

The only reason to work here is for the pay and the benefits. At least they try to keep these competative. It will be interesting to see if these remain in tact as the results continue to decline.

Cons

The leadership team does not know what they are doing. They do not provide direction, do not have any desire to lead in wireless, are selfish and manage their teams in silos. They talk about values but ususally only use them to cover up and disguise their real actions. It is easy to be tricked into situations and they love to point fingers and lay blame on those outside their own group or lower level employees.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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