4.0
Mar 2, 2009
Former employee
Recommend
CEO approval
Business Outlook
Pros
There are plenty of opportunities to advance if you know where to look. Management chooses friendly and positive people for staffing, A+ personalities. The company really does believe in customer first, with higher ratings than other carriers and better ethics. Positive people and communication with reps, brand name you can be proud of.
Cons
There have been decreases in commissions and pay, with less opportunity to make larger commissions with repeated cut in pay structures. Also, with any wireless carrier, you cannot control traffic in store, so some months much worse off than others. There are no dedicated customer service, so it is luck of the draw handling customer issues that can take up time better spent on selling.