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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Decent company trying hard to re-brand - Assistant Store Manager T-Mobile Employee Review

      3.0
      Aug 12, 2012
      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good and cost effective benefits. Pay is good for Retail Sales Associates. Most of the associates are very friendly and easy to work with.

      Cons

      Front line leadership from District manager to store leadership has no empowerment. Communication between senior leadership and the front line is not always very effective. There is little role definition in the RAM or RSL positions. Management pay is pretty low comapred to other carriers.

      Explore other reviews about T-Mobile

      5.0
      Jun 1, 2026
      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Culture & the people

      Cons

      AE and Upper management Turnover

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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