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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Talk to the front line employee's. We are the ones that are providing the customer service. - Management T-Mobile Employee Review

      2.0
      Apr 20, 2009
      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      The health benefits are great. When we have the tools we can provide outstanding customer service.

      Cons

      Leadership does not listen to the front line employees. Sometimes I wonder if the people who come up with all the rules have ever stepped foot on the sales floor. Most people feel like you have to be "friends" with upper management to get a promotion. More focus on bringing new people in then promoting the good people you have.

      Explore other reviews about T-Mobile

      5.0
      Jun 18, 2026
      Rsm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always changing atmosphere no day is the same

      Cons

      Depending on leadership not a lot of recognition

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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