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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      T-mobile rephrases layoffs to termination and reallocation. - Customer Service Representative II T-Mobile Employee Review

      1.0
      Apr 23, 2009
      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      They do offer good benefits.

      Cons

      their management cannot deal with adversity. The company puts a lot of policies in place to hinder them from being able to handle possible problems. In the given economy they have so many applicants that they have lost sight of maintaining their current workforce. The shift bids are not set up fairly, and most of the shifts are horrible.

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      5.0
      Jun 28, 2026
      Sr field technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freedom, supportive atmosphere, good pay

      Cons

      Not many, long shifts on call can be tough

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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